Building an Effective Return to Work Program

At Dickerson Agency, Inc., we understand the importance of supporting employees as they transition back to work after an injury or illness. An effective Return to Work (RTW) program not only reduces workers’ compensation and insurance costs but also maintains productivity and employee morale. By integrating injured workers back into the workplace as soon as medically feasible, businesses can foster a supportive and productive work environment. Here’s how to develop a comprehensive RTW program for your organization.

Goals of the Program

An effective RTW program aims to:

1. Reduce Recovery Time: Encourage faster recovery by providing modified duties and accommodations.
2. Minimize Financial Impact: Lower the costs associated with workplace injuries for both the employer and the employee.
3. Retain Valued Employees: Keep experienced workers engaged and reduce turnover.
4. Promote Workplace Safety: Foster a culture of safety and wellness within the organization.

Components of a Return to Work Program

Implementing a successful RTW program involves several key components:

1. Policy Statement
   • Objective: Define the purpose and goals of the RTW program.
   • Commitment: Outline the company’s commitment to the health and safety of its employees.
2. Program Administration
   • Program Coordinator: Designate an individual responsible for overseeing the RTW program.
   • Roles and Responsibilities: Clearly define the responsibilities of supervisors, employees, and healthcare providers.
3. Communication Plan
   • Early Communication: Establish guidelines for prompt reporting of injuries and regular communication throughout the recovery process.
   • Privacy: Ensure that all communication respects the confidentiality and privacy of medical information.
4. Identification of Modified Duty
   • Job Analysis: Conduct analyses of job duties to identify potential modifications and alternative tasks.
   • Work Accommodations: Detail how the company will accommodate restrictions to support the employee’s return.
5. Medical Management
   • Treatment and Follow-Up: Encourage immediate and appropriate medical treatment, with follow-up to ensure recovery progress.
   • Medical Provider Network: If applicable, provide information on the network of healthcare providers.
6. Training
   • Supervisor Training: Educate supervisors on the RTW process, focusing on empathy, communication, and accommodation strategies.
   • Employee Awareness: Raise awareness among employees about the RTW program and its benefits.
7. Monitoring and Evaluation
   • Program Review: Regularly review and evaluate the effectiveness of the RTW program.
   • Adjustments: Make necessary adjustments based on feedback and the evolving needs of the workplace.

Implementation Steps

To successfully implement an RTW program, follow these steps and review this document:

1. Develop a Written Policy: Document all aspects of the RTW program.
2. Identify Key Stakeholders: Engage management, employees, and other stakeholders in the program development.
3. Train Staff: Provide training to ensure everyone understands their role in the program.
4. Communicate the Program: Inform all employees about the RTW program and its benefits.
5. Manage Cases Actively: Monitor progress and make adjustments to accommodate the recovery process.
6. Evaluate Program Success: Regularly assess program outcomes and identify areas for improvement.

Get Started Today!

A well-implemented Return to Work program is a win-win for employers and employees alike. It demonstrates the employer’s commitment to their workforce’s well-being and contributes to a positive and supportive workplace culture. At Dickerson Agency, Inc., we are dedicated to helping you develop and implement an RTW program that supports your employees and enhances your business operations. For more information or assistance, please contact us today.